Last updated October 07, 2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our refund policy.
We offer a 30-days money back guarantee on our courses and a refund will be issued if:
you have requested it within the 30 days
you have not started the course and have not completed any tests;
you have not received a Certificate of Achievement or Statement of Participation whether digital or physical on the course.
The 30-days period begins from the day you made the purchase.
Once your access to the paid course run has been removed, you will not be able to access any part of the course, take part in any tests, or receive a digital or printed certificate for the course run.
If you change your mind:
You are eligible for a full refund if you cancel your order as long as you have not completed (or attempted to complete) the course and any tests
How to request a refund
To request a refund or cancellation, contact us at firstname.lastname@example.org with your email address